HOTEL RESERVATION SOFTWARE

If anyone is planning to go for a vacation off the country then there comes a problem of how to go, where to stay, when to stay. Deciding the place on where to spend the vacation is not at all a big issue. The road maps and travel agents give clear information on how to reach the exact destination with less pain and obstacles. The problem arrives while booking for the hotels and restaurants. However this can be done by online reservations. But sometimes due to misconception or any other misuse of any of the documents, some of the customer details may be lost. This creates severe troubles and may drown the traveler into a serious trauma.

With an intention to curb all these sorts of problem, a software known as Hotel reservation software is used by all the online reservation hotel agencies to keep in track all the details of the customers. The development of this type of software eliminates the need of assembling large heaps of documents containing the customer details. It is intended to reduce the task of booking process and holds the required details of the customers. Most of the paper work involved in the reservation process was eliminated and also there was a remarkable reduction of the errors that were encountered as compared to the one without using the software.


Managing the customers with an intention of repetitive business is an important task to be carried out by the hotel reservation companies .They maintain the hotel reservation software to keep in track about the customer details such as their address, contact numbers, birth dates, their nick names, food allergy notes, and other personal details and give a warm welcoming note on the door upon entering. This adds up their concern to the customers who in turn feel more homely. Whenever the reservations are made the customer details are automatically added to the hotel database.

The software covers a wide range reservation for the hotels and resorts. It holds the data entries of all the customers and updates as and when required. It is a general purpose software associate with hotel reservations, hotel maintenance, hotel management, billing, hotel accounting etc. It also holds other facilities and options such as magnetic card reading, scanning of the ID card, sign pad, web cams placed at various stages of stay, payroll, audit trail etc

Some of the features available in this software are walk in guest, guest deposits, multiple currencies, credit card transactions and no rents to be paid for the database maintained for the guests, advance search for the guest, phone book and address book of the customer, night audit, business source, guest folio, property configuration, Electronic key locking interface, On line processing of the credit cards, customized reports, all accounting interface etc.These features provide a key to all sorts of reservation queries at a lightning fast speed. Also the advancement of internet tools helps in sending promotional messages and confirmation emails and thus adding more facilities to the online reservation process. These are the benefits of hotel reservation software.

All the reputed and 5 star hotels and resorts hold this sort of software that makes the online reservation facilities much beneficial and easier and hassle free.